ZRA makes online TPIN registration flexible

Did you know registering for your Tax Payer’s Identification Number (TPIN) is now mobile friendly? Most of us were only aware of TPIN registration online (mostly using a PC), which has been a long and frustrating process and the worst one, physically going to Zambia Revenue Authority (ZRA) offices. However, ZRA notes that several changes have been made to make it easier for people to register for the TPINs.

In an interview with Manic, ZRA Corporate Communications Manager Topsy Sikalinda revealed that ZRA had been lagging behind in clearing TPIN registrations that were submitted physically.

He explains that, “we have cleared most of the backlog, and on average we are a week behind with manual applications but online applications we are up-to-date. This is why we encourage most people who are able to do it online to do it online as it is faster and convenient.”

Unfortunately the online registration process has been frustrating for some as the process could take long. Downloading, filling in and uploading the form made the online registration process longer. Following the new changes, one can get a TPIN without downloading the form by simply filling it online.

According to ZRA, the process has been made easier to allow for more people to register for TPIN even by using  mobile phones. Initially the ZRA webpage was not mobile friendly, therefore forcing people to manually do the registration or look for a PC when they could have done so from their mobile phones.

“As you remember in the old days you had to download a form then fill in the form. We have even made it easier that TPIN registration can be done by mobile handset as long as it has internet,” Mr. Sikalinda explained.

Following the modifications made to the website, ZRA says “we have seen the huge jump from around 70 00 approved applications to above 150 000 applications. It has shown that most of them are able to use their mobile phones by going to the website.”

ZRA also says communities far from town centers, rural areas and differently abled persons are being reached out to through sensitizations and information sessions.

Note that the TPIN registration deadline has been extended to 31st March, 2018

Have you got your TPIN yet? Share your thoughts on the registration process.

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Author: Levy Syanseke

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